Previously, reviews were random. Today, they are regular, sincere, and truly value the work of our teams !
Tess Mandoul, Sales & Marketing Manager | Malone Hotels
An elegant hotel on Paris’s Left Bank, the 7 Eiffel Hotel by Malone welcomes guests into a world of contemporary luxury. Chic, warm, and refined, it attracts an international and French clientele looking for a unique urban getaway. The hotel is located in a highly competitive area, just steps from the Eiffel Tower, and is highly ranked on online review platforms such as TripAdvisor. The property uses Experience CRM to generate more reviews and move up in the rankings.
The hotel has set itself apart from the competition and transformed its e-reputation!
of global referenced hotels on TripAdvisor
TripAdvisor’s rating has gone from 3.9 to 4.5/5 since the review collection process was implemented
more review volume than other 4* hotels competitors
of reviews collected on TripAdvisor are obtained through Experience CRM
Want to find out more about review sollicitation ?
It’s free and there’s no obligation!
Download the case study in PDF HERE