Every satisfied customer represents a potential future booking and a potential ambassador for your establishment through online reviews and recommendations. At the same time,
The hotel industry, marked by increasing competition and high expectations in terms of customer service, requires careful monitoring and a personalized approach. Today, more
Managing several hotels is no easy task. You have to balance the needs of each location while maintaining high standards and controlling your finances.
Exploring the dynamic and sometimes complex relationship between online travel agencies (OTAs) and hoteliers, our series of articles looks at this pivotal relationship that
In the ever-changing world of hotels, OTAs (Online Travel Agencies) have become key players. These virtual platforms, such as Booking.com, Expedia and Airbnb, are
The hotel industry has a close relationship with OTAs, key players in the distribution and acquisition of reservations. Hotels seeking to capitalize on the
