Media and resources space
Post
Satisfaction, Satisfaction, Satisfaction
Comme vous le savez, la satisfaction des clients est essentielle pour les hôteliers qui cherchent à fidéliser leur clientèle et à accroître leur chiffre d’affaires
How to improve your ranking on TripAdvisor?
An online review platform and powerful tool used by travelers around the world to help them find great restaurants and hotels, a high ranking on
Automatically translate your email campaigns on Experience!
Experience has just launched a new product that allows you to automatically translate the content of your marketing emails and the different emails sent during
How to prepare your hotel newsletter for Christmas?
Christmas, its illuminations, its markets, its gift lists… Isn’t it time to tell your customers about it? You lack ideas? Experience helps you prepare your
Satisfaction, Satisfaction, Satisfaction
Comme vous le savez, la satisfaction des clients est essentielle pour les hôteliers qui cherchent à fidéliser leur clientèle et à accroître leur chiffre d’affaires
How to improve your ranking on TripAdvisor?
An online review platform and powerful tool used by travelers around the world to help them find great restaurants and hotels, a high ranking on
Automatically translate your email campaigns on Experience!
Experience has just launched a new product that allows you to automatically translate the content of your marketing emails and the different emails sent during
How to prepare your hotel newsletter for Christmas?
Christmas, its illuminations, its markets, its gift lists… Isn’t it time to tell your customers about it? You lack ideas? Experience helps you prepare your
White Book
Satisfaction or E-reputation? That is the question
This white paper sheds light on two concepts that are part of the daily life of hoteliers, and which are still confused by too many:
How to build an optimal customer Database?
This white paper is about the importance of having a customer database, but it doesn’t do everything if you don’t make it “live”. We’ll give
The customer journey’s guide to a Better Experience
This White Paper deals with the importance of knowing and mastering the Customer Journey in hospitality, in order to provide a better guest experience, through
How to improve your Hotel’s online visibility?
This white paper discusses the importance of having a good online visibility for your business (and how to improve it if it is not the
Satisfaction or E-reputation? That is the question
This white paper sheds light on two concepts that are part of the daily life of hoteliers, and which are still confused by too many:
How to build an optimal customer Database?
This white paper is about the importance of having a customer database, but it doesn’t do everything if you don’t make it “live”. We’ll give
The customer journey’s guide to a Better Experience
This White Paper deals with the importance of knowing and mastering the Customer Journey in hospitality, in order to provide a better guest experience, through
How to improve your Hotel’s online visibility?
This white paper discusses the importance of having a good online visibility for your business (and how to improve it if it is not the
Case study
Case study: how to collect positive reviews?
How can you get more positive reviews and comments, improve your overall average and climb the TripAdvisor ranking? In this study this case… We tell
Case study: how to increase upsells ?
How to increase your upsells (services, packages, etc.)? Which tool to market something other than your sales? In this case study… We tell you how
Case Study: How to retrieve your customer emails?
How do you retrieve customer email addresses that book in your hotel via OTAs? In this case study… We tell you how one hotel harvested
Case study : marketing email & newsletter
How to generate 65 000 € of turnover with 1 newsletter sending? In this case study… We tell you how a hotel generated more than
Case study: how to collect positive reviews?
How can you get more positive reviews and comments, improve your overall average and climb the TripAdvisor ranking? In this study this case… We tell
Case study: how to increase upsells ?
How to increase your upsells (services, packages, etc.)? Which tool to market something other than your sales? In this case study… We tell you how
Case Study: How to retrieve your customer emails?
How do you retrieve customer email addresses that book in your hotel via OTAs? In this case study… We tell you how one hotel harvested
Case study : marketing email & newsletter
How to generate 65 000 € of turnover with 1 newsletter sending? In this case study… We tell you how a hotel generated more than
Infographics
Artificial Intelligence to support your E-Reputation
Artificial Intelligence is a hotly debated topic.“What will it bring to our business?“How can we use it wisely?”“How can we maintain, despite everything, a human
Privilege: Your hotel loyalty program.
Building customer loyalty by offering the little extra that cannot be found elsewhere remains a daily challenge for hoteliers.OTAs have understood this, which is why
Detailed analysis of 600,000 reservations
In this infographic, you will find those informations :
Artificial Intelligence to support your E-Reputation
Artificial Intelligence is a hotly debated topic.“What will it bring to our business?“How can we use it wisely?”“How can we maintain, despite everything, a human
Privilege: Your hotel loyalty program.
Building customer loyalty by offering the little extra that cannot be found elsewhere remains a daily challenge for hoteliers.OTAs have understood this, which is why
Detailed analysis of 600,000 reservations
In this infographic, you will find those informations :
Video
20 Ideas to Save Time and Increase Revenue in your Hotel
Brendan May, Managing Director at Hotel Res Bot and Hotel Technology Evangelist with over 20 years of experience, meets Charlene Troccaz, Sales & CRM
How to generate Hotel Revenues at 0% Occupancy
During the first wave of Covid, at 0% occupancy:– Hard Rock Hotels generated $1.5m in just four months by selling open-dated
20 Ideas to Save Time and Increase Revenue in your Hotel
Brendan May, Managing Director at Hotel Res Bot and Hotel Technology Evangelist with over 20 years of experience, meets Charlene Troccaz, Sales & CRM specialist for one of the Leaders
How to generate Hotel Revenues at 0% Occupancy
During the first wave of Covid, at 0% occupancy:– Hard Rock Hotels generated $1.5m in just four months by selling open-dated accommodation vouchers at just four
