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L'intelligence artificielle révolutionne l'e-réputation
Artificial Intelligence is a hotly debated topic.“What will it bring to our business?“How can we use it wisely?”“How can we maintain, despite everything, a
Gérer et améliorer votre e-réputation - Experience CRM
Building customer loyalty by offering the little extra that cannot be found elsewhere remains a daily challenge for hoteliers.OTAs have understood this, which is
Infographic: An analysis of 600,000 French reservations
In this infographic, you will find those informations :
Understanding Guest Experience - Experience Hotel Infographic
Delivering customer satisfaction is a key priority for hoteliers, and even more so when it concerns a group’s brand image. Maintaining or improving quality
Satisfying your customers is the essence of the hospitality industry, and to maintain and improve the quality of your service you need to be
Your hotel offers many services that your guests can discover during their stay, but :  Provide all your customers with a Web App to
Your hotels collect a large number of online reviews, but :  And in the case of :  The various E-Reputation management platforms already do
You get a lot of customer reviews everyday, but :  And for those cases where :  There are many platforms offering E-Reputation management support,
Your website is attractive, the time response is good, you are well referenced, but :  How to create “loyalty” from the first glance? How
You have an international clientele, and you want to communicate with them in their native language, but  Discover the new automated translation feature of