Delivering customer satisfaction is a key priority for hoteliers, and even more so when it concerns a group’s brand image. Maintaining or improving quality
Your goal is to communicate more often to your customers… But : Take control of our different automated e-mailing scenarios. Analyze your customers, Segment
This White Paper deals with the importance of knowing and mastering the Customer Journey in hospitality, in order to provide a better guest experience,
Dear hotel owners and managers, Since the beginning of Experience Hotel, nearly 5,000 marketing directors, revenue managers, GMs and owners representing more than 11,000
