5Stelle* is a cloud-based software developed by the company Kosmosol.
It was established in 2013 and was one of the first cloud software on the international markets, being among the pioneers to launch open APIs for connecting external systems.
Today, 5Stelle* serves 3000 clients in 15 countries.
5stelle* is a native cloud PMS (Property Management System) that allows for the simple and intuitive management of all daily hotel operations, including billing, tourist tax, allocations, pricing and availability, and especially online sales.
The front desk is always under control. Thanks to cloud technology, you can manage your establishment from anywhere, at any time, and even through your smartphone.
Hardware-free. 5stelle* operates from any device: desktop, laptop, Mac, PC, smartphone. No servers, no wiring, no on-site installation, no additional costs. You only need an internet connection.
5stelle* is easy to use. Intuitive interface, quick learning curve even for those with little familiarity with technology. All-inclusive with an affordable price, based on the number of rooms. 7/7 assistance by phone and email, software updates, hosting, data backup, unlimited workstations and users—all included in the subscription.
Multi-establishment version. For groups, housekeeping application, business intelligence.
5stelle* is an open platform and communicates with over 250 hotel systems and software.
Products & Services
5Stelle* PMS : Total Control Over Your Business
Complete customer management:
Before, During, and After the stay.
- Comprehensive schedule management.
- Reservation management for both individual and group bookings.
- Check-In at the front desk and online.
- Management of extras and specific requests.
- Simplified billing editing.
Assistance with business strategy and sales.
- Centralized management of OTAs (Online Travel Agencies) and other online agencies.
- Management of both online and offline sales.
- Reservation engine for direct sales.
- Highlighting unique offers linked on the website.
- Dynamic rate management.
- Customer segmentation and profiling.
Simplified administrative and legislative management.
- Compliance with the new 2018 tax standard.
- Tourist tax management.
Cash reports, invoices, receipts, notes, deposits.
Everything that 5Stelle* also offers...
Pocket PMS: The Portable Version of the Software via Smartphone
– Create new reservations, check the status of arrivals/departures, etc.
– RevPAR, production, occupancy rates, etc.
– History, Pick-Up, comparison between different periods, seasonal trends, etc.
Accounting and Cash Reports:
– Check all activities, manage debtors, monitor stocks, etc. (exportable to Excel or PDF)
– Track all expenses and profits of each hotel department.
Different User Accounts:
– Customized access and action history.
Group Reservation Management:
– Pre-selection of rooms and rooming lists.
– Rooms blocked for Tour Operators, integrated into online sales to minimize unsold rooms.
Inventory and Planning of “Supplements”:
– Meeting rooms, parking, rental of beach chairs or bicycles, etc.
Activity Management with Hourly Services:
– Manage availability and time slots for the SPA, massage cabins, specialized interventions, etc.
Business Intelligence and Rate Shopper:
– Over 40 interactive dashboards for real-time data analysis and competitive monitoring over 365 days.
– Shared customer data, centralized availability, consolidated reports. Total synergy in managing hotel chains and groups!
CRM Connection: 1Way Official.
Languages: French, English, Spanish, Italian, German
Region: Europe, France, Italy, UK, Spain, Luxembourg, Switzerland, North Africa, Morocco
Software suitable for: Hotels, Hotel Groups