The History
Misterbooking is one of the pioneers of cloud hotel software in France.
With over 20 years’ experience, the Misterbooking PMS and its complementary modules offer hoteliers numerous advantages:
Centralized all-channel reservation planning, real-time rate and availability updates, automated payment scenarios, immediate reception-housekeeping communication, consolidated statistics…
Everything in the Misterbooking software suite is designed to simplify the day-to-day work of receptionists, directors, yield managers and accountants.
With Misterbooking, you’re assured of a high-performance software package and a technical team always available to answer your questions.
The Technology
The hotel management software is 100% customizable, so hoteliers only pay for what they use!
Misterbooking’s pricing offer is simple: the PMS is at the heart of the solution.
- Single interface: consolidate your management.
- Centralized distribution: optimize your sales channels.
- Unlimited users: control PMS access for your entire team.
- Cloud solution: work from anywhere, anytime, in total security.
- Single vendor: reduce costs with an all-in-one solution.
- Scalable, market-standard software: opt for a flexible solution with maintenance included.
- Rapid commissioning: benefit from personalized training.
- Support service based in France: our experts are with you every day.
- Official 2Way connection with CRM Experience.
Hoteliers can boost their PMS with optional add-on modules.
The available API makes it easy for business partners to connect to Misterbooking.
What’s more, the Marketplace offers a hundred or so partners already connected, validated and used by Misterbooking customers.
For new users, a whole ecosystem of software is available.
Products & Services
Property Management System (PMS)
Hotel management software (PMS) is at the heart of Misterbooking's Cloud hotel offering.
Misterbooking PMS offers hotel professionals numerous basic functions, such as housekeeping adapted to the smartphone, or consolidated statistics for independent hoteliers and groups.
All information is recorded in real time.
Ergonomic Planning
Planning color codes
Reservation file
Reservation management
Housekeeping schedule
Internal messaging
Reservation management
Check-in Check-out
Group bookings
Hotel Price List
Reservation Listing
Extras, Options,
Gift vouchers
Invoice & Payment
Billing
Groups and Individuals
Agency billing
Payment & Advances
Tourist tax, VAT
Customer database,
E-mailing
Pre- and post-stay mailings
Hotel cardex
Segmentation, E-mailing
Promo code
Newsletters
Accounting & Finance
Cash closing
Accounts receivable management
Bank reconciliation
General Ledger
Accounting export
The Hotel software can be adapted to the needs of professionals thanks to complementary modules.
The booking engine : Your website’s reservation tool.
- Automated reservation management.
- Increase direct bookings.
- Import customer files into PMS.
- Stock and price management, real-time allocations, multiple price levels.
- Management of promotional codes, widgets, customer reviews, etc.
- Smartphone-friendly responsive mode.
- Secure online payment.
No commission on your reservations.
Native Channel Manager & online distribution.
- Data centralization (availability, rates, restrictions, etc.).
- Distribution via the main distribution channels.
- Receive reservations in real time.
- Global management, or by distributor.
Direct connectivity
- OTAs such as Booking.com, Agoda, Expedia, Weekendesk, etc…
- GDS ATEL and RHN.
- Other specialized distribution channels such as HRS, Hotelbeds, Splendia, Atel, Prestigia, Hotel.de, Lastminute.com, Laterooms, etc.
This list is not exhaustive.
Hotel website & webmarketing services.
New in 2023 for clients and future clients.
- Website design.
- Design & graphic charter.
- Booking engine integration.
- Price comparison widget.
- Integration of Google Tag Manager and Google Analytics accounts.
- Google Ads account design & management.
- SEO management.
- Google Reviews + Average Rating.
- Chat integration (Tawt, WhatsApp or Facebook Messenger).
- Multilingual site.
Automated payment & banking interface.
Encrypted recording and provision of credit cards.
- Card storage, PCI-DSS standard.
- Automatic card validity check.
- Payment or pre-authorization link sent by e-mail or SMS.
- 3DSecure V2 payment.
- Automatic collection according to conditions.
- Refunds
- Alerts on unsecured payments (No Show protection).
- Automatic debiting of OTA virtual cards.
Customer area
- Misterbooking PMS native module.
- Online pre-check-in form.
- Automated e-mail and SMS messages.
- Customized settings.
- Central control page for access to all customer files.
Client side – A dedicated and secure area :
- Online booking & pre check-in.
- Stay history.
- Extras booking.
- Message system.
Other modules :
- Accounting exports: interfacing with accounting software (SAGE, Ciel, Quadra, EBP…).
- Restaurant invoicing: Creation of menus, management of additions, sales reporting, segmentation.
- Inventory management: Inventories (history, alerts, closures), Suppliers (catalog, purchase orders, invoices), Restaurant & Bar liaison.
- SMS management: Dedicated interface, editing in PMS, real-time tracking and response, budget management.
CRM Connection: 2Way Official.
Languages: French, English
Area: Europe, Africa, Asia, Oceania
Software suitable for: Hotels, Hotel groups, Hotel residences
