History
Hoteliers have numerous requirements for hotel software:
Orchestrating hotel operations, managing customer preferences, handling room inventory and pricing, all while ensuring data security and adapting to constant changes.
That’s why Oracle Hospitality created OPERA Cloud Property Management.
Technology
An all-in-one Cloud property management system.
OPERA Cloud Property Management simplifies IT, centralizes data, making information accessible everywhere. With an open architecture, built-in integration services, and open APIs to drive innovation, the hotel cloud solution meets hoteliers’ needs and redefines the guest experience.
An agile and scalable hotel platform on Oracle Cloud.
With a proven track record of thousands of installations worldwide, Oracle Hospitality OPERA Cloud Property Management System (PMS) is one of the most advanced software solutions in the hospitality industry, providing all the tools, services, and connectivity options needed to manage and grow your operations.
Products & Services
Cloud PMS — OPERA Cloud
A Web-based PMS for hotels.
Specially designed for hotel operations, OPERA Cloud is a cloud-based hotel software offering essential features to meet the needs of hotels of different sizes and complexities.
Through the Mobile version, serve your clients anywhere in your establishment.
Reduce check-in and check-out times and improve efficiency by providing real-time updates to your staff.
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Reservation Management.
An intuitive screen with availability allows you to offer rates that meet your clients’ needs, identifying the best combinations of rate, package, and room type that maximize revenue and secure bookings.
Compare different pricing options that increase your revenue while providing the guest with a stay tailored to their expectations.
Track every business loss and optimize your revenue for the future.
User-Friendly Dashboard.
Get an overview of all key information needed to perform your job.
Customizable to meet your specific needs, offering instant visibility into important operational data.
Over 30 pre-configured views for reception, revenue, inventory, and housekeeping, with the ability to add custom links, images, and hotel graphics.
These tiles can be controlled at the chain, property, or user level for optimal flexibility.
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KPIs and Statistics.
All the data you need to make informed decisions is available in a user-friendly, hospitality-focused solution, allowing for reporting by property or at the group level.
Create graphical dashboards presenting your KPIs at a glance.
Create your own reports by taking data from any business area and creating relevant reports.
Customer Profile.
Access valuable information about your guests’ preferences.
Their communication choices, spending habits, and marketing data, to enhance their loyalty and provide exceptional service to your guests.
Track your company’s and agents’ performance with detailed statistics and a link to contract rates.
Profiles from a hotel group are centralized and provide a unique and comprehensive view of each client.
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Oracle Payment Interface.
To meet operational and customer service needs, Oracle Hospitality is committed to providing payment solutions that include cutting-edge technology for contactless hotel operations, including mobile and counter solutions.
Increases productivity with shorter transaction times.
Enhances payment data security.
Provides flexibility and choice in payment services.
A summary of features:
- Scheduling Management.
- Management of reservations, individual and groups.
- Billing management.
- Management of room inventories and status tracking.
- Rate and derivation management.
- Management and closing of daily, monthly, annual activities.
- Daily and periodic statistics to track revenue growth.
- Management and billing in multi-points of sale.
- Creation, configuration, and management of additional product grids.
- User-secured software.
- Official 2Way connection with CRM Experience
For Hotel Groups:
- Display of management data by hotel group or by hotel.
- Visualization of room availability.
- Visualization of reservations.
- Visualization of arrivals and departures.
- Consultation of hotel statistics by occupancy rate, average price, and RevPar.
- Consolidation of revenue per hotel. Unlimited number of hotels in the group.
- Customizable and automated data exports.
- Secure administrator access to view each hotel’s settings, etc…
CRM Connection: 2Way Official.
Languages: French, English, Spanish, Italian, German, Chinese, etc.
Region: Europe, Africa, North America, South America, Asia Oceania
Software suitable for: Hotels, Hotel Groups, Hotel Residences, Restaurants, Bars, Complexes, Resorts, etc.
