Independent Hoteliers: The Pre-Stay by Experience CRM

Experience CRM hotel restaurant - le pré-stay
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Get the correct personal contact details of your guests even before their arrival, in order to communicate with them, improve their experience, and thus increase your chances of upselling and loyalty.

Your database is often full of OTA email addresses and invalid emails.

The Hotel CRM “Experience” brings you solutions to this problem:

Send a welcome email to your customers a few days before their arrival.

Our pre-arrival survey analyzes the profile of each and every one of your guests to provide only the most appropriate services in order to anticipate the needs and offer a tailor-made Experience.

  • Segmented profiles = Targeted offers.
  • Less services displayed = 6 times more sales.
  • Significant time gain when collecting customer data.
  • Viable data with no filling errors.
Experience CRM hotel restaurant - le pré-stay