You want to communicate frequently with your customers… But :
- You lack time.
- You lack ideas.
- You can’t (re)act on your customer base every day.
Adopt the automated scenarios proposed by the CRM Experience.
Customer segmentation, analysis and time saving.
Thanks to the segmentation made on the numerous information accumulated on your customers, the CRM creates a continuous contact with them, at all the moments that you will judge key:
- Birthdays,
- National holidays,
- Calendar events (Valentine’s Day, Mother’s Day, etc)
- Follow up 1 year after leaving the hotel,
- Recurring local events, etc…. Without ever spamming the customer
The CRM is intelligent and automatically maintains contact with your customers throughout the year. Focus on the essential: the customers IN your hotel!