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Discover how data automation is revolutionising the hotel industry! Personalisation, time savings and profitability: this article reveals all the
Centralisation de données client dans un hôtel luxueux
As you may know, customer experience is key and effective data management has become indispensable for hotel establishments. Data centralisation plays a crucial role
Customer satisfaction and e-reputation
Every satisfied customer represents a potential future booking and a potential ambassador for your establishment through online reviews and recommendations. At the same time,
Are Hotel Chains destined to disappear?
Managing several hotels is no easy task. You have to balance the needs of each location while maintaining high standards and controlling your finances.
Automated marketing campaigns
Exploring the dynamic and sometimes complex relationship between online travel agencies (OTAs) and hoteliers, our series of articles looks at this pivotal relationship that
ota booking.com
In the ever-changing world of hotels, OTAs (Online Travel Agencies) have become key players. These virtual platforms, such as Booking.com, Expedia and Airbnb, are
Increase your Upsell
Upselling is a sales strategy that involves offering customers products or services that are additional to, or higher in range than, those initially envisaged.
Christmas decoration
Christmas holidays, synonymous with precious family moments, are crucial for hotels, as guests are looking for unforgettable experiences.  During this important time, customers want
Comment préparer sa newsletter hôtelière pour Noël ?
Christmas, its illuminations, its markets, its gift lists… Isn’t it time to tell your customers about it? You lack ideas? Experience helps you prepare
Comment nettoyer votre base de données clients ?
Cleaning your customer database consists in checking each data to make sure that the information is still valid, and that it does not exist
augmenter trevpar hotzl
Dear hoteliers, As you already know, providing targeted and personalized offers to your guests (before and during their stay) improves the guest experience and